Frequently Asked Questions

Looking for answers to all of your questions about our long distance services, our international callback service, or our VoIP wholesale service? The following FAQ covers all the bases.

If, after reading the FAQ, you still have any questions, contact us. We have trained professionals standing by to answer your queries about our VoIP wholesale pricing, our international callback service, and all of our long distance options.




Do you like our call back service website? If so, why not recommend us? Let other people know what you are now using for long distance / international calling, introduce them to our callback service, and let them start making money, too.

It’s easy – just fill in the simple form below, and click submit. Your friends, family and colleagues can start taking advantage of our callback service website, learn more about how our long distance / international services work, and begin fruitful new businesses of their own.

Special Connect CANCELLATION

If you no longer need to use our contact Special Connect service, cancellation is simple. Just log into your inmate Special Connect account, select cancel, and your Special Connect contact will be removed.

If at any time, you need to start using our Special Connect service again, just sign up again! We will always be here for you so your inmate Special Connect can be done inexpensively without paying the high rates the jails charge!


Our Special Connect sign up allows you to make calls to inmates without paying the ridiculously high fees required by the jail. We make all of your calls local ones, so you avoid the exorbitant long distance charges that are usually incurred when you dial a jail to speak to an inmate.

To set up your Special Connect sign in, choose either the monthly or (heavily discounted) annual package. Your Special Connect sign up includes unlimited minutes, no extra sign up fees or contracts, high quality voice lines and the lowest provider rates. You can cancel your Special Connect sign in account at any time with no penalty, or easily change your destination number if your inmate is moved to another location.